Frequently Asked Questions

Shipping & Delivery

What is your shipping and delivery policy?

All of our products are digital, so no shipping is required. You're download will be available to you as soon as you complete your purchase.

Payment Methods

What Payment Methods Are Accepted?

We accept multiple payment methods to cater to your convenience. You can checkout using PayPal or Intasend, a Shopify payment gateway. Intasend provides Visa and Mastercard checkout options, as well as Mobile Money for customers in East Africa.

Refunds & Exchanges

How Can I Get A Refund On My Purchase Or Make An Exchange?

Please note that due to the nature of digital goods, we are unable to offer refunds or exchanges once the purchase is made. We understand that circumstances may vary, so if you have any questions or concerns about a specific product before making a purchase, please don't hesitate to contact us.